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Please cancel at least 24hours before the time of your appointment for a cut. For a color please cancel before 48h since Color is taking a really long slot of time in my schedule. In any cases 50% of the service will be charge to reschedule for a haircut or 50% will be charge on the card for color. For any client arriving more than 10 minutes late to their appointment, there will be a late fee of $20 in order to expedite the service out of respect for the next client. Thank you for your understanding.